Feb 18, 2010
PM REALTY GROUP-MANAGED PROPERTIES AWARDED PRESTIGIOUS NATIONAL COMMERCIAL REAL ESTATE SERVICE AWARD OF EXCELLENCE
HOUSTON, TX - PM Realty Group (PMRG), one of the nation's leading providers of commercial real estate services, has received the prestigious National Commercial Real Estate Service Award of Excellence for 31 properties within its surveyed portfolio. This award is granted to the "A List" properties, as rated by its Tenants, for achieving the highest level and quality of services as defined by the third party evaluation group, CEL & Associates. PMRG feels it is extremely important and provides great value to its owners and tenants that our service levels be evaluated by a third-party customer service expert.
"The "A List" Award is given to the best in the industry and when compared to other properties throughout the country, PM Realty Group has properties with Tenant satisfaction scores among the highest in the nation," according to Christopher E. Lee, President and Chief Executive Officer of CEL & Associates, an acknowledged leader in providing consulting services to the real estate industry.
"Being recognized for achieving superior service year-after-year is a testament to our commitment to customer service at each property. Our goal is to enhance and create value for our clients through innovative and efficient management, leasing, construction and administration programs; maximizing cash flows; and maintaining exceptional quality standards. Attainment of these goals most certainly leads to the appreciation in value of our clients' real estate assets," said Rick Kirk, President and Chief Executive Officer of PMRG. "The National Real Estate Awards are considered to be one of the most sought after recognition programs within the real estate industry and we are honored to be a recipient," said Kirk.
PM Realty Group is committed to integrating quality initiatives into day-to-day operations and company-wide standards, referred to as The Real Estate Standards. "Our objective is to be nationally recognized as the best management company in the industry. The PM Realty Group Real Estate Standards were developed to help us accomplish this objective by standardizing exceptional operations at the property level as well as in every daily activity. The standards serve as a platform for our training programs and provide a method to continually evaluate and improve our operations," said Jimmy Gunn, President of Property Services.
In addition to utilizing The Real Estate Standards as part of everyday practice and participating in the National Commercial Real Estate Service Award of Excellence, PMRG also utilizes annual Performance Management Reviews. This Performance Management Review examines over 350 areas of operations and includes interviews with selected tenants on each project. Items such as leadership, customer service, human resources, lease management, contract management, leasing management, financial reporting, construction management, engineering management and emergency life safety are evaluated during the review process. The emphasis of these evaluations is on value creation for our clients through effective implementation of our standards and ensuring efficient delivery of high quality services.
PMRG merged operations with Madison Marquette in June 2018 to create a new leader in commercial real estate. The firm offers PMRG’s leasing, property management, investment management and development services, combined with Madison Marquette’s specialized development, investment and marketing expertise. Madison Marquette’s strength in retail and mixed-use assets joins PMRG’s office, medical, industrial and multi-family capabilities to provide national leadership across asset classes. PMRG’s dominance in the southern US combines with Madison Marquette’s presence in primary gateway markets on both coasts to serve the top institutional owners and investors in the industry. The company provides leasing and management services to a diverse portfolio of 330 assets in 24 states and manages an investment portfolio valued at over $6 billion. The combined company is headquartered in Washington, DC with a major presence in Houston, TX. With 600 professionals in 12 regional markets, the merged firm is a member of the Capital Guidance group of companies.